Selected work
Here are four projects in more detail than my resume has room for. Each one covers what the organization needed, what I built, and how it turned out.
Building an ICF-accredited coaching course
Rebuilding the Defense Information School's flagship Public Affairs course
Co-creating AI guidance for a global coach network
Making the Coast Guard's required annual training worth learners' time
Build samples
Building an ICF‑accredited coaching course
At a glance
- Organization
- A high-growth, AI-powered coaching platform
- Learners
- Professional coaches across a global network of 3,000+
- My role
- Program lead: curriculum architecture, design and development, ICF accreditation, continuing education strategy
- Tools
- Articulate Rise, Docebo, Google Suite, Claude Cowork, Mighty Networks
Program materials are confidential. I'm glad to walk through the design in conversation.
A fast-growing coaching platform needed its own way to train and credential coaches. I built an 86-hour ICF‑accredited course and scaled it from a 30-person beta to more than 1,000 graduates in five years.
The problem
Coaching is easy to recognize and hard to teach. The company needed an entry-level program that met ICF accreditation standards, produced consistent coaching across a global network, and could grow as fast as the company did.
What I built
An 86-hour course that breaks coaching into clear, repeatable components that coaches can practice and be assessed on. I started with a 30-person beta to test the design with working coaches before scaling it. I led the course through ICF accreditation, then built a continuing education line on top of it and secured more than 100 hours of ICF continuing education credit.
The result
1,000+
graduates over five years, scaled from a 30‑person beta
1,200+
enrollments in continuing education, against targets of 500 and 700
82
NPS for live sessions, with 67 for eLearning
Rebuilding the Defense Information School's flagship Public Affairs course
At a glance
- Organization
- Defense Information School, US Department of Defense (via Lewis-Price & Associates)
- Learners
- About 300 officers and senior enlisted service members a year
- My role
- Project lead: needs analysis, curriculum design, management of a 10-person design team, briefings to senior military leadership
- Tools
- Blackboard, Google Classroom, Google Workspace
The DoD's qualification course for its communicators was built on lectures, and it wasn't preparing officers for the field. I led a team of ten designers to rebuild it around a 15‑day immersive scenario.
The problem
It was a known problem across the field. Public affairs had grown far more complex than the course reflected, and the content was badly out of date. The role itself was often misunderstood by the commands public affairs officers serve, so graduates also needed to be able to explain what they bring. My needs analysis documented the gaps in officer readiness and made the case for a full redesign.
What I built
A scenario-based curriculum that connects strategy and tactics for everyone from new communicators to experienced practitioners. The centerpiece is a 15-day immersive scenario that puts learners inside the kind of situation they'll face on the job. Getting there meant aligning DoD subject matter experts, military leadership, and contracting stakeholders on a significant break from the course's established format.
The result
45
training days in the redesigned resident course
26
weeks in a newly designed distance learning course
300
officers and senior enlisted service members trained each year
Also new: a capstone built on the real job
Each officer researches their next assignment, runs a SWOT analysis of its communication environment, and briefs instructors as if they were their new commanding officer. The goal is for every graduate to arrive able to make the case for what a public affairs officer brings to the command.
Co-creating AI guidance for a global coach network
At a glance
- Organization
- A high-growth, AI-powered coaching platform
- Learners
- A global network of 3,000+ professional coaches
- My role
- Co-creator: design of the community input process, synthesis, writing, and structure of the playbook
- Tools
- Google Suite, Mighty Networks, Docebo, Claude Cowork
Program materials are confidential. I'm glad to walk through the design in conversation.
Coaches across a global network were already using AI tools, with no shared standard for doing it well. I turned more than 300 submissions from the coach community into a 30‑page playbook they helped write.
The problem
AI arrived in coaching practice faster than any guidance did. Coaches needed practical, ethical direction they would actually trust and use, and rules handed down from above tend to get ignored.
What I built
A playbook built with the community rather than delivered to it. I gathered more than 300 submissions from coaches about how they use AI and where they draw lines, then synthesized them into seven ethical principles and about twenty prompt recipes for everyday practice. The approach comes from my early work in community-based participatory research: the people affected help write the standard.
The result
300+
coach submissions synthesized into a single shared standard
7
ethical principles for using AI in coaching practice
~20
prompt recipes coaches can use in their everyday work
Making the Coast Guard's required annual training worth learners' time
At a glance
- Organization
- US Coast Guard (via Exemplary Performance)
- Learners
- Coast Guard service members and civilians
- My role
- Instructional design consultant and eLearning developer
- Tools
- Articulate Storyline
Three required annual courses had grown into hour-long click-throughs. I rebuilt them in Storyline around what learners actually need, with a test-out path for people who already know the material.
The problem
Coast Guard service members and civilians complete these courses every year: operational security and anti-terrorism, suicide prevention, and sexual assault prevention and response. Over time they had become long, passive, and easy to tune out. The client needed them updated on a short timeline and fully 508 compliant.
What I built
I cut each course to its essentials and opened the navigation so learners choose their own path. I added branched practice scenarios and a test-out option: a perfect score exempts the learner from the lessons. Course maps let the client review every branch before build, and the visual design stays clean and readable so it won't date quickly.
The result
10
minutes per course, down from about an hour
3
required annual courses rebuilt on a short turnaround
508
compliant throughout, so every course works for every learner
Build samples
Most of my work is proprietary or protected by government security rules. These samples show how I build.
Conducting the Environmental Investigation
A module from foodborne illness outbreak training I built for the New Mexico Department of Health. At the department's request, voiceover, logos, and photos of staff have been removed or replaced.
Articulate Storyline
View the moduleGenderPro
eLearning modules for a 6-week competency-based credential from George Washington University's Global Women's Institute and UNICEF, built for international development professionals. Custom animations synced to expert lecture video, with scenario-based knowledge checks throughout.
PowerPoint, iSpring